SMS Opt-In Consent

Guest SMS Communication Consent and Opt-In Record

For use by sauna, contrast therapy, and wellness operators using ContrastOS

Purpose. This record documents a guest’s express consent to receive transactional and operational SMS messages relating to bookings, waivers, reminders, schedule changes, and service-related updates. It is designed to support recordkeeping and audit trails for opt-in consent.

1. Business and Guest Identification

Business Name

________________________________________________

Guest Full Name

________________________________________________

Mobile Number

________________________________________________

Email Address (optional)

________________________________________________

2. SMS Consent Statement

By signing below, the guest expressly authorizes the business identified above to send SMS text messages to the mobile number listed in this record for operational and transactional purposes, including without limitation booking confirmations, reminders, waiver follow-ups, schedule changes, arrival instructions, and other service-related notifications.

☐  I confirm that the mobile number provided above belongs to me or that I am otherwise authorized to consent to SMS delivery to that number.

☐  I understand that consent is not a condition of purchase and that message frequency may vary based on my bookings and interactions with the business.

☐  I understand that message and data rates may apply depending on my wireless carrier and service plan.

☐  I understand that I may withdraw consent or opt out of future SMS messages at any time by replying STOP or by contacting the business directly.

☐  I understand that informational and operational messages may still be attempted until my opt-out request is processed in the business system.

3. Signature and Record of Consent

Guest Signature

__________________________________

Date Signed

__________________________________

Printed Name

__________________________________

Location / Site

__________________________________

Staff Member / Witness

__________________________________

Method of Capture

__________________________________

ContrastOS Record / Reference ID

__________________________________

Notes

__________________________________

4. Internal Use / Audit Trail (Optional)

Consent Source

________________________________________________

IP Address / Device (if digital)

________________________________________________

SMS Template Version

________________________________________________

Captured By

________________________________________________

Opt-Out Date (if any)

________________________________________________

Operational note. Retain this record in the guest profile or booking file together with any associated digital timestamp, template reference, and opt-out history maintained in ContrastOS or the business CRM.